Service Guide

We have an extensive central customer service department which is always ready to answer any questions that you may have in connection with items and prices. We can be contacted on weekdays from 09.00 till 18.00 hrs, (UTC +08:00) Kuala Lumpur, Singapore time.

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Prices
Please contact us for a quotation before placing orders as prices vary depending on quantities, customisations, seasons, availability, prices of raw material and components.

Inquiries
We aim to reply to all inquiries within 24 to 48 hours. If you do not receive a reply from us within 72 hours, please re-send us your request. By:

Email us : sales@artsonic.com.hk

Most materials, colours and finish can be customised on demand based on Pantone colours.

Customisation by silkscreen printing, pad-printing, laser engraving, stamping, offset or other options is available depending on products material and printing surface.

For fast processing of your inquiries, please specify quantities, logo imprint or any customisation required as well as delivery requested.

Samples
Convince yourself of the quality of our products by ordering samples. Sample charges apply but will be refunded upon confirmation of the order. All samples are sent on collect basis.

Printing Information
We know how important your logo or advertising message is.

The quality of the finished item depends on how good the original artwork we received.